New Street, is Birmingham’s major local and national railway
station, and the hub of Virgin’s cross country network.
New Street is one of the busiest rail interchanges in the country,
and provides a middle link for long distance travel as well as intercity
and metro travel.
The station is centrally located and just a few minutes away from
the Bullring and 10 minutes away from
Broad Street. The main exit will lead you right into the
hub of a bustling city. There’s also a taxi rank immediately
outside the main station, but the bus station,
based on Digbeth High Street [map],
is 20 minutes walk away.
The station is well equipped with booking and customer facilities
and there’s plenty of seating dotted around. There’s
also a pub and café, several fast food outlets and a WH Smith
close at hand and a number of cold beverage machines for those who
are eating on the move.
You’ll find pay toilets within the platform access area and
public toilets can be found in the nearby Pallasades shopping
The Pallasades is right next to the station and provides a warm
and welcoming range of facilities and shops to the weary traveller,
including Internet access, and a number of cash machines. There’s
also a Boots chemist here and a post office.
The Left Luggage Office can be found on the right of the station’s
entrance and can be contacted on 0121 632 6884.
During evening journeys expect minimal facilities to be open, and
even though there’s plenty of people around it is best to
be cautious and be aware of your own safety and the safety of your
There is a smaller station – Moor Street Railway Station
– just five minutes away and closer to The
Bullring shopping centre. There is also a station – Snow
Hill Railway Station [map]
– on Colmore Row, which is just past the North Western Arcade.
This is the departure point for the Metro.
For information on local rail services, contact Centro on: 0121
200 2700 or visit the
For national fare and timetable information contact the National
Rail Enquiry hotline on 0845 748 4950 or visit the National
Rail Enquiries website.